Shipping Policy
Last Updated: March 22, 2026
Holyard shop orders are processed through active store and fulfillment workflows that may include Shopify-powered systems and print-on-demand services.
Processing Time
Orders usually require processing time before shipment. Processing times may vary based on product type, order volume, release timing, and fulfillment partner requirements.
Shipping Estimates
Estimated shipping windows may vary by destination, carrier, and season. Delivery estimates are not guarantees and may change due to carrier delays, customs review, high-volume periods, or other factors outside our control.
Address Accuracy
Customers are responsible for entering a complete and accurate shipping address at checkout. We are not responsible for delays or losses caused by incorrect or incomplete address details.
Customs, Duties, and International Orders
International shipments may be subject to customs processing, duties, taxes, or additional fees depending on the destination. Those charges, where applicable, are generally the responsibility of the customer unless stated otherwise at checkout.
Delays Outside Our Control
Shipping or delivery delays caused by carriers, customs authorities, severe weather, fulfillment backlogs, or other third-party disruptions may affect arrival timing.
Support
If you need help with a shipping-related issue, contact support@holyardproductions.com and include your order details when possible.